Customer Service 

Welcome To Our Customer Service Center.

We are pleased to provide you with multiple ways to communicate your service needs to us.

Please be aware that coverage cannot be ordered or bound via email, fax, or voice mail. Insurance coverage cannot be bound without a written binder from our office. The below listed service request forms allow our representatives to be fully prepared when they talk with you, saving you time and effort.

In the Customer Insurance Service Center, we'll help you:

  • File a Claim - when filing claims, our insurance customer service center strives to make it easy, from start to finish. And our customer service representatives are always happy to help.
  • Change Customer Information - learn how simple it is to change important information like your address, beneficiary or request auto id cards.
  • Make a Payment - it's fast and easy to make your payment right online.
  • Contact Customer Service - want to speak with us directly? Contact us here.
 Manage My Policy 
 Policy Forms 
 Claims 
Insurance Company Phone Number Glass Claims
Personal Lines    
Colonial 800-245-1505  
Cincinnati 877-242-2544 877-588-4527
Auto Owners 800-660-2303 800-264-4143
Travelers 866-952-5444 866-878-4527
Hartford 800-637-5410  
Progressive 800-274-4499  
GMAC 800-468-3466  
Foremost 800-527-3907  
     
     
Commercial Lines    
Cincinnati 877-242-2544  
Auto Owners 888-252-4626  
Travelers 800-238-6225 866-878-4527
Employers 888-682-6671  
Progressive 800-776-4737  
Hartford 800-372-3636  
     
     
     
Life/Health    
BCBS 888-206-4697  
First Carolina Care 800-811-3298  
Principal Financial 800-843-1371  
Guardian 800-627-4200  
Humana 800-309-3163